Got Questions? We’ve Got Answers.
We understand that navigating IT solutions and procurement can sometimes be overwhelming. That’s why we’ve compiled this list of frequently asked questions to help you get the answers you need quickly and clearly.
We provide a wide range of IT solutions including ICT procurement, managed services, enterprise computer repair, structured cabling, cloud solutions, software licensing, Microsoft Azure and Office 365 deployment, and more.
We work with businesses of all sizes across various industries, from SMEs to large enterprises, including insurance firms, law firms, manufacturers, and tech-driven companies.
Our office is located at 15 Simbiat Abiola Way, Ikeja, Lagos, Nigeria. We also serve clients remotely across Nigeria and beyond.
Yes! Visit our Altech Online Store to purchase computers, printers, networking tools, toners, and more.
Yes, all products come with manufacturer warranties. We also support warranty claims through our OEM partnerships with brands like HP, Veeam, Tenable, and Microsoft.
Yes, we provide both on-site and remote support depending on your business needs and location. Our team is equipped to troubleshoot and resolve issues promptly.
We specialize in enterprise-level diagnostics, hardware repairs, software troubleshooting, and preventive maintenance. Our fast turnaround and professional approach ensure minimal downtime for your business
Absolutely. Our procurement service specializes in sourcing rare and essential IT products that may not be readily available locally.
Yes, we provide full software licensing management services to ensure compliance, timely renewals, and optimal software performance.
We aim to respond to all inquiries within 24 hours on business days. Our technical support team is also available for urgent issues.
We’re ready to support your next big move with the right IT solutions—just tell us what you need.