FAQ

Got Questions? We’ve Got Answers.

FAQ

Common Questions

We understand that navigating IT solutions and procurement can sometimes be overwhelming. That’s why we’ve compiled this list of frequently asked questions to help you get the answers you need quickly and clearly.

Our office is located at 15 Simbiat Abiola Way, Ikeja, Lagos, Nigeria. We also serve clients remotely across Nigeria and beyond.

Yes! Visit our Altech Online Store to purchase computers, printers, networking tools, toners, and more.

 

Yes, all products come with manufacturer warranties. We also support warranty claims through our OEM partnerships with brands like HP, Veeam, Tenable, and Microsoft.

Absolutely. Our procurement service specializes in sourcing rare and essential IT products that may not be readily available locally.

Yes, we provide full software licensing management services to ensure compliance, timely renewals, and optimal software performance.

We aim to respond to all inquiries within 24 hours on business days. Our technical support team is also available for urgent issues.

Tailored Tech, Just for You

We’re ready to support your next big move with the right IT solutions—just tell us what you need.